Imagine your waiters and waitresses walking to a table, taking a customer’s orders, and never having to run around from table to table at the end of meals, collecting credit cards, swiping them, pulling out receipts to sign, and carrying extra pens in their pocket. No more bulky, troublesome credit card machines, network errors, or embarrassing conversations with patrons whose credit cards were “declined.”
How is this possible?
The emergence of mobile payments is fast becoming the new way to process payments, and will undoubtedly one day eclipse the use of plastic debit credit cards. Mobile payments utilize a wireless payment system via a virtual terminal. If you open up your restaurant to these mobile card payments, customers can sit at their tables, verify their bill, and pay it without ever handing over debit credit cards to your servers.
There are several advantages to this type of payment service. It reduces the amount of time the server has to spend collecting a credit card from customers, swiping it, returning it, and then picking up the signed copy. With a virtual payment, the customer can have their receipt forwarded to an email address to print if desired, or receive it in the form of a text message. This also reduces paper wastage, and saves time, which then frees your servers to take on more customers.
Mobile payments could also increase customer satisfaction, driving more traffic to your restaurant. An eatery that lets you pay through your phone is bound to be popular, and word of mouth will spread, giving your restaurant more exposure. Customers typically want to be in and out of a restaurant, making a virtual payment system ideal.
Perhaps the best way to go about switching to this form of payment is to accept both manual credit cards and mobile payments as well. Patrons who are less tech-savvy may not want to get rid of their Visas and Master Cards, so it would be smart to keep this option open. But to really push your establishment into the future and reach out the new generation of smartphone users, mobile payment looks like economical, progress-minded way to go. Ger more information on this topic here: www.bnasmartpayment.com